SIDAHMED ALLAL

• Managed daily airport operations to ensure smooth flight schedules.
• Oversaw passenger services to enhance customer satisfaction and experience.
• Coordinated with ground staff to maintain safety and compliance standards.
• Managed company operations at airports overseas, provided effective customer service, and coordinated baggage and cargo handling.

- Ensures service delivery to customer airlines is according to the airline contracts

- Ensures safety and security procedures are according to the Simplicity Ground Services Health & Safety regulations, and according to international aviation standards.

- Liaises with airline station managers, airport operations director, handling agents and security officials - dealing with different suppliers (civil aviation; handler; etc.….)

- Implements Policies and Procedures of the Company

Assisted passengers with self-serve and assisted check-in procedures.

Verified travel documents and provided boarding passes, informing passengers about luggage restrictions.

Weighed baggage and collected excess weight charges, facilitating compliance with airline policies.

Maintain the highest standards of safety and security at all times

- ensure timely flight departures

- ensure smooth running of every flight process

- good coordination with the airport authorities

- coordinated with different airlines in NKC airport