MOHAMED LEMINE MOHAMED BOUYA HAH
Nouakchott
Summary
Dynamic IT Technician with extensive experience at the General Staff of The Armed Forces, excelling in desktop technical support and hardware installation. Proven ability to enhance user experience through effective troubleshooting and resolution of complex issues. Strong communicator with a commitment to optimizing system performance and user satisfaction.
Overview
14
14
years of professional experience
Work History
IT Technician, Head of Surveillance Unit
General Staff of The Armed Forces
03.2019 - 01.2022
- Assisted in troubleshooting hardware and software issues for end-users.
- Provided routine maintenance on computer systems and peripherals.
- Supported installation and configuration of operating systems and applications.
- Documented technical procedures and user guides for IT processes.
IT Technician
Win-Services
10.2013 - 12.2018
- Diagnosed and resolved hardware and software issues for end-users efficiently.
- Configured and maintained network devices to ensure optimal performance.
- Assisted in the installation of operating systems and applications across various platforms.
- Provided technical support via phone, email, and in-person for troubleshooting requests.
IT Technician
BSA Technologies
02.2008 - 03.2011
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
Education
CompTIA A+ - Computer Networking
ONLC
Cincinnati, OHIO, USA09-2024
IT Technician - Computer And Information Systems
BSA Technologies IT Centre
Nouakchott, Mauritania07-2008
Bachelor of Science - Science
Nouakchott School
Nouakchott, Mauritania08-2005
Skills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
Languages
Arabic
Bilingual or Proficient (C2)
French
Intermediate (B1)
English
Intermediate (B1)
Timeline
IT Technician, Head of Surveillance Unit
General Staff of The Armed Forces
03.2019 - 01.2022
IT Technician
Win-Services
10.2013 - 12.2018
IT Technician
BSA Technologies
02.2008 - 03.2011
CompTIA A+ - Computer Networking
ONLC
IT Technician - Computer And Information Systems
BSA Technologies IT Centre
Bachelor of Science - Science
Nouakchott School
Sports, Traveling, Cinema, music.
Soccer fan.
I love to travel and discover new places.
Interested in cinema and artwork.
Listen to all kinds of music.
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