Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Interests And Values
Timeline
Generic

Mohamed Beissagh

Nouakchott

Summary

Supply Chain and Logistics Specialist with over 6 years of experience managing international logistics, customs operations, and customer relationships. Proven track record at Maersk delivering value in high-pressure environments by optimizing delivery routes, enhancing service performance, and ensuring compliance. Deep knowledge of SAP, customs processes in Mauritania, and logistics. Passionate about continuous improvement, regional logistics development, and sustainable delivery strategies.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Customer Experience Consultant

Maersk Line
04.2025 - Current

Supported export customers handling frozen fish, fish meal, and other seafood products by coordinating export logistics, customs clearance documentation, and cold chain requirements.


Oversee container movements and status updates, proactively collaborating with customers, internal departments, logistics partners, and customs authorities to ensure seamless operations and prevent delivery disruptions.

Customer Experience Consultant

Maersk Line
11.2023 - 04.2025
  • Managed inbound and outbound logistics, coordinating with suppliers, transport providers, and customs agents to ensure smooth cargo movement through Mauritania and neighboring countries.
  • Led the rerouting and delivery of essential goods to Mali during a critical border closure, optimizing delivery timelines.
  • Improved vendor performance by overseeing delivery KPIs and fostering collaborative relationships with logistics service providers.
  • Developed SAP-based tracking and reporting tools for customer accounts and banking documentation, supporting financial and operational transparency.
  • Received Star Awards for three consecutive quarters (2024) for upselling logistics solutions and driving revenue growth.
  • Collaborated with internal stakeholders and regional partners to support supply chain resilience and maintain continuous service delivery.

Customer Service Agent

Maersk Line
06.2018 - 11.2023

Education

Master of Science - Geology

Hassan I University
Settat, Morocco
01-2016

Skills

  • Global supply chain management
  • Logistics and procurement proficiency
  • Practical knowledge of SAP CO module

Certification

  • International Marketing and Supply Chain Management, Alison, 2025
  • Mastering Supply Chain and Logistics Management, Alison, 2025
  • Essentials of SAP CO - Managing and Controlling Cost, Alison, 2025

Languages

Arabic
Bilingual or Proficient (C2)
French
Advanced (C1)
English
Advanced (C1)

Interests And Values

  • Dedicated to enhancing logistics infrastructure and service quality within Mauritania.
  • Committed to improving supply chain efficiency and resilience for local industries, including fisheries and essential goods.
  • Passionate about fostering collaboration between logistics stakeholders, customs authorities, and service providers to streamline operations and reduce delays.

Timeline

Customer Experience Consultant

Maersk Line
04.2025 - Current

Customer Experience Consultant

Maersk Line
11.2023 - 04.2025

Customer Service Agent

Maersk Line
06.2018 - 11.2023

Master of Science - Geology

Hassan I University
Mohamed Beissagh