Summary
Overview
Work History
Education
Skills
Software
Work Availability
Timeline
CustomerServiceRepresentative
Khadijetou M'Bareck

Khadijetou M'Bareck

Customer Service
Nouakchott,Mauritania

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Customer Service Representative

DXN Company
Nouakchott, Tafragzeina
04.2017 - 06.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Communicated professionally with colleagues, freelancers and clients.

Education

Bachelor's Degree - Foreign Languages Education

Institute of Languages Translation And Interpretat
Nouadhibou
10.2016 - 01.2021

Skills

Report preparation

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Software

Office Word

Word

Excel

PowerPoint

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative

DXN Company
04.2017 - 06.2019

Bachelor's Degree - Foreign Languages Education

Institute of Languages Translation And Interpretat
10.2016 - 01.2021

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