Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

El Alya El Moctar Salem

SYDNEY

Summary

Seasoned Business Analyst offering 6 years of information system industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. With 6 years of experience, I’m effectively capable of identifying pain points in IS applications for growth and advancement as well as transferring clients vision into actionable project plans and functional specifications.

Overview

10
10
years of professional experience

Work History

Business & Quality Assurance Analyst

MyTower
08.2022 - Current
  • Led cross-functional teams to gather and document detailed business requirements, facilitating seamless communication between stakeholders and IT teams, which resulted in 15% reduction in development cycle time.
  • Collaborated with development teams to identify, track, and resolve software defects in timely manner resulting in 70% decrease in user-related issues post-lunch.
  • Sustained rigorous quality assurance through continuous testing, systematically identifying and addressing pain points in developed systems, culminating in remarkable 70% improvement in overall quality.
  • Streamlined QA processes for increased efficiency and reduced time spent on redundant tasks.
  • Improved product reliability by executing rigorous test plans and ensuring software met established requirements resulting in 35% in user clicks and engagement.
  • Managed end-to-end test cycles for comprehensive evaluation of system performance and functionality.
  • Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
  • Provide adequate training and engaging workshops to key business actors of prestigious clients, including Chanel, Bugatti, Bridgestone, and Biomerieux, to elevate their understanding in diverse GTM modules.
  • Contributed to seamless project handoffs between teams by providing clear documentation of testing results and recommendations for improvements.
  • Converted intricate demands into practical strategies by dissecting project specifications into discrete technical tasks using project management tools like Jira. This approach provides lucid project roadmap and assesses viability, contributing to seamless implementation process.
  • Championed quality assurance initiatives within organization by promoting culture of continuous improvement and striving for excellence in all aspects of product development.
  • Mentored and coached team members on QA topics and strategies.
  • Designed, documented and executed test scenarios to identify software bugs.

Business & Quality Assurance Analyst

Infinidat
08.2019 - 07.2022

I was chosen to actively engage in an IT project dedicated to monitoring financial transactions allocated to beneficiaries in economically disadvantaged regions. This initiative, sponsored by the United Nations and other contributors, was conducted in collaboration with a domestic bank. Its primary goal was to strengthen anti-poverty campaigns in Mauritania.

  • Led high-performing team of 5 members, fostering collaborative and results-driven culture that consistently met and exceeded project goals, resulting in 45% increase in overall team productivity.
  • Championed effective communication and cross-functional collaboration, streamlining information flow between team members , which led to 20% reduction in misunderstandings and improved project alignment.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Enhanced overall business efficiency by analyzing and streamlining processes, identifying areas for improvement, and implementing necessary changes accelerating project analysis phase by 35%
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Compile essential project documentation, including Proof of Concept (POC), Product Requirements Specifications (PRS), Application Manual, and Website Manual.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Successfully implemented impactful IT solution through collaborative efforts with technical teams, utilized by global organizations like World Food Program and World Bank. Developed solution provide valuable insights into campaigns conducted in Mauritania.

Data Entry Specialist

Dalat Albarakah
08.2016 - 04.2018
  • Enhanced data accuracy by meticulously inputting and validating information from various sources, reducing data input errors by 30%.
  • Improved efficiency in data entry tasks by streamlining processes and utilizing keyboard shortcuts, increasing volume of data entered per day by 15%
  • Reduced errors in data records by conducting thorough quality checks and implementing corrective measures, improving data quality by 70%.
  • Expedited project completion timelines by efficiently managing high volumes of data entry tasks, accelerating project delivery by 56%
  • Ensured timely and accurate delivery of reports by maintaining up-to-date databases and spreadsheets.
  • Collaborated with cross-functional teams to gather required data for efficient project execution.

Business Analyst

Net Science
08.2014 - 07.2016
  • Collaborated closely with Ministry of Labor to integrate and incorporate their conference call system for addressing emergent issues.
  • Carried out system analysis and design for company's HR department websites, encompassing HR information system, Attendance module, and Recruitment section.
  • Assigned unique task from CEO to create mobile application for employee attendance tracking and task reporting system.
  • Increased efficiency in resource allocation by conducting detailed business requirements analysis.
  • Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.

Education

Master of Science - Project Management (Business Intelligence)

Colorado State University
Aurora, Colorado, United State
12.2017

Bachelor of Science - Management Information System

University of Business And Technology
Jeddah, Saudi Arabia
06.2014

Skills

  • Agile Best Practices
  • Project Management
  • Workflow Analysis
  • KPI Tracking
  • Software Development Tools: JIRA, Confluence
  • Test Case Development
  • User Acceptance Testing
  • Quality Assurance
  • Improvement Recommendations
  • Gap analysis
  • Critical Thinking Abilities
  • Requirements Gathering

Languages

English
Advanced
C1
French
Professional Working
A1

Timeline

Business & Quality Assurance Analyst

MyTower
08.2022 - Current

Business & Quality Assurance Analyst

Infinidat
08.2019 - 07.2022

Data Entry Specialist

Dalat Albarakah
08.2016 - 04.2018

Business Analyst

Net Science
08.2014 - 07.2016

Master of Science - Project Management (Business Intelligence)

Colorado State University

Bachelor of Science - Management Information System

University of Business And Technology
El Alya El Moctar Salem